- Go to the Settings tab in the app and select Premium.
- Scroll to the bottom of the page and select Cancel Premium.
- Follow the confirmation steps to cancel your subscription.
If you're being charged through either Apple iTunes or Androids Google Play Store follow these instructions:
- iOS - https://support.apple.com/en-us/HT202039
- Android - https://support.google.com/googleplay/answer/7018481?hl=en
If none of these options work select Chat with an Expert on the Premium page and we'll assist you with the cancellation. We'll get to your message as quickly as possible and messages are answered in the order in which they are received.
Cancelling your Premium subscription does NOT delete your Truebill account, nor it does cancel your bill negotiation requests. Please follow the instructions below to cancel a bill negotiation and/or delete your Truebill account.
To cancel a bill negotiation:
To delete your Truebill account: