Truebill Premium is billed through the Apple App store and Google Play store. Before you request a refund make sure you have cancelled your subscription. 

If you're an iOS user follow the cancellation instructions here - https://support.apple.com/en-us/HT202039

If you're an Android user follow the cancellation instructions here - https://support.google.com/googleplay/answer/7018481?hl=en

Once you've cancelled your subscription it's possible to request a refund.

If you're an iOS user follow the refund instructions here -  https://reportaproblem.apple.com/

If you're an Android user follow the refund instructions here - https://support.google.com/googleplay/answer/7205930

Please reach out to us if you have any issues during this process



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